Rogers Wireless is one of the leading cell phone providers in Canada. Although most Rogers employees usually give you a run down of their return policy prior to your final purchase, it is important to know that they have tinkered with their wireless services and policies throughout the years.
Rogers has a strict policy in place where customers are allowed to return their wireless device within 15 days of the original purchase date. In addition, the device must not have exceeded 30 minutes of talk time. The old buyers remorse policy allowed up to 30 days to return the device, but that was reduced to 15 days in 2009.
Upon returning the wireless device, make sure you have included all the materials that were included with your original purchase. Accessories such as headphones and wrappers as well as promotional materials including gift cards and coupons must be returned. If any item is missing, Rogers may charge you.
With only 15 days to make a decision, it is best to evaluate the phones functions and the way they relate to your specific needs before using any minutes. This is because most cell phone users will use up 30 minutes of talk time before the 15 days come up.
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